275 points•speckx•about 3 hours ago•123 comments•

123 comments

jezzamonabout 3 hours ago
Discussed a lot here: https://news.ycombinator.com/item?id=49893653

Seems to be more reasonable than this title suggests?

Some comments: "So they have introduced a major change and said any older Chromebooks bought going forward will only get 8. So its not a retrospective reduction for existing customers." (Edit: actually I think this comment is wrong, if you bought a Chromebook 1 year ago, you'd only get 9 years of ChromeOS updates)

"From my understanding of the article, it sounds like ChromeOS support is getting pared back for those devices, but the devices themselves should still be supported, albeit via a (planned but not yet in existence) migration path to GooglebookOS."

wongarsuabout 2 hours ago
Reasonable would have been to deprecate support in 10 years, not 8.

Saying "yeah, we promised you 10 years of support, but if you just bought yours the last two years of that will only be supported if you switch to a completely different OS. But happily some of our devices have a direct migration path (if that's not yours, deal with it). Better hope the features you need will be available in our new OS by then, because right now they are not" is a major rugpull and not reasonable at all

Zigurd8 minutes ago
Not that Google has done anything to make it more obvious but ChromeOS, the OS on GoogleBooks, and an obscure Linux you can put on random old PCs, are all related in interesting ways if not derived from the same project.

The practical issue in this case appears to be that GoogleBooks branding is meant to indicate they are good at running Gemini and other Google AI technologies. Chromebook aren't.

I doubt the entity called Google is of one mind about any of this.

skybrianabout 2 hours ago
“Completely different OS” might not affect the user experience all that much, though, since these devices are for running Chrome and it will still run Chrome. (And be better at other things like running Android apps, presumably.)

We don’t have any details about what the upgrade path will look like and it probably hasn’t been implemented yet, so this is all speculative.

If they didn’t do an OS change, they could still evolve it a lot over 10 years. Chrome could evolve too. You’re trusting the vendor to not screw up your workflow either way.

hedoraabout 3 hours ago
These devices are usually bought on contract, with lots of lock in.

In particular, there are lots of schools getting screwed over financially. Maybe they’ll switch vendors, or use the money for education. Chromebook spending has a strong negative correlation with educational performance.

As a parent, I am supposed to have control over my kids’ personal information, but the schools firehose all the most sensitive kids’ info they have to an unlawful marketing firm that I do not trust. How do I opt out?

odo1242about 1 hour ago
> Chromebook spending has a strong negative correlation with educational performance.

To be clear, this is only true because it’s been true for all screens.

eitallyabout 2 hours ago
Education contracts do not allow Google to use customer data for advertising.
hdgvhicvabout 3 hours ago
> How do I opt out?

Through your government. Maybe you could form a union strong enough but unlikely as you have more to lose than them, but both is a good idea.

robertlagrantabout 2 hours ago
> or use the money for education

Totally agree. Would love far fewer computers in schools.

wat10000about 3 hours ago
Surely those contracts specify whatever the schools need.
wat10000about 3 hours ago
Isn't it retrospective to all customers who purchased in the last 2 years? They're not saying a Chromebook bought yesterday gets 10 years but one bought tomorrow only gets 8. They're saying they all end in 2034. If you bought one yesterday expecting 10 years of updates, you got screwed.
bryanlarsenabout 3 hours ago
They're saying that you'll have to switch from ChromeOS to GoogleOS to keep getting updates for the full 10 years.
jezzamonabout 2 hours ago
Yeah I think you're right.
shevy-javaabout 2 hours ago
Could you clarify what you mean with reasonable here?
invader23 minutes ago
My 2015 Chromebook Pixel didn't even live that long.

First, it looked amazing - solid aluminum body, powerful i7 inside, 16G RAM, high-resolution touch-sensitive screen. And that amazing Google-styled LED strip that showed the charge when double-tapped.

Then the hardware started to fail. First, the shiny chrome letters saying "Chromebook" slid aside, revealing a glue-filled depression. I struggled to properly glue it back ever since. Then, the hinge mechanism seal failed, and a sticky substance started to leak from the back. Then the battery started to fail even though it was maybe 2 or 3 years old. And finally, the screen backlight started to fail, and bright spots started to appear from the edges to the point that it can no longer be used. Dead in 3 or 4 years.

For comparison, my also 2015 MacBook Pro 13 still works perfectly, except for the software - Apple also stopped updating macOS, and I'm considering just installing Linux on that otherwise fully functional hardware.

It should be illegal to force software obsolescence on otherwise functioning hardware, increasing the global e-waste footprint.

undersuitless than a minute ago
My Core i3 PixelbookGo is still a peppy little web browser like it's always been. I'm going to replace the battery and see how the Linux install goes when the ChromeOS updates stop coming.
hbnabout 3 hours ago
My pet theory with this move from Chromebooks to Googlebooks is simply that Chromebooks have a major stink on their entire brand reputation, especially in the younger generation that went through school with terrible cheap (and likely used/damaged) Chromebooks being given to them for schoolwork.

I think if you say "Chromebook" around most 20-something and unders, they have an instant negative association with the word.

fg137about 2 hours ago
Unfortunately I don't think that's going to work.

Unless you are the most hardcore Google fan, I don't see why you want to spend $1k on a Googlebook instead of a Windows laptop or MacBook at the same price range.

xp84about 1 hour ago
Agree from a branding standpoint. Idk what a googlebook is or is going to be, but if it’s kneecapped the same way Chromebook, Android, and “iPad OS” are, it’s never going to be a real competitor.

And by this I mean being captive to App Store/Play Store, the weird “everything has to be inside Chrome” thing of Chromebook, the obtuse window-management contortions of iPad, etc. People expect to be able to install software of their choice on a real computer. I already have a smartphone. I don’t need a second giant one with a keyboard.

If they want to actually compete they should put their weight behind a real Linux distribution that works normally. Totally OK to add all the custom features they want, like running Android apps. But just don’t make it so weird.

(And no, developer-mode side loading doesn’t change any of that.)

hbnabout 2 hours ago
I was a hardcore Google fan and that's what made me hate them. Trying to invest in their ecosystem is like being in an abusive relationship. They can't commit to anything, so any product you make part of your workflow will be inevitably ripped away from you with an assured promise that the new, blatantly worse thing replacing it is so much better.

All of their output is entirely dependent on internal product owners using Google products as stepping stones to ladder climb. Once they replaced a product, or did a giant 2.0 revamp, they move on and no one wants to maintain it.

jeffbeeabout 1 hour ago
Because a Windows laptop is a nightmare?
josefresco43 minutes ago
My kid had a school supplied Chromebook for 4 years that she was allowed to keep. She hated it, constantly abused it and was thrilled to stop using it. It's now my spare/mobile work device and I LOVE IT. It has a rock solid build, small enough to use in my lap, touchscreen, still has a great battery and being a Chromebook... it just works! Kids are kinda dumb (I'm only half joking) and I think even if they were given MacBooks she would have shit all over it just because it was associated with school.
freedombenabout 2 hours ago
> My pet theory with this move from Chromebooks to Googlebooks is simply that Chromebooks have a major stink on their entire brand reputation

I think you're right. Many of the students I've talked to have an immediate reaction of "slow, limited" when asked about a Chromebook. The early years of under-powered hardware and limited storage/memory really did them a disservice when it comes to brand

jakevoytko35 minutes ago
I was in a Chromebook pilot program when I was at Google. They gave me a different model every month or three as long as I kept giving them feedback. The build quality and usability varied wildly. Some models were so good I forgot I wasn’t on a real laptop. Some were so slow and unusable even on basic sites. Unfortunately the latter tended to be the ones that were so cheap that they ended up in schools.
ocdabout 2 hours ago
I guess it's true this could be their AOL disc.
motionlessvelocabout 3 hours ago
The actual update:

> ChromeOS devices will continue to receive regular updates and security patches through mid-2034. For qualifying devices purchased today whose 10-year support lifecycle extends beyond 2034, Google is committed to supporting your transition to Googlebook OS, with many devices offering direct migration paths.

In other words, support will be offered until 2034. if you're buying a new Chromebook today and intend to keep it for longer than 8 years, you're doing so at your own risk.

salviatiabout 3 hours ago
Directly after the passage you quote:

> Google promised 10 years of updates for all Chromebooks, and it’s now breaking that promise for anyone buying a Chromebook between now and whenever the last Chromebook rolls off the production line

So, they're changing the promise from now on, and not breaking it for past users. Doesn't sound like they're breaking their promise to me.

Kwpolskaabout 2 hours ago
They are breaking the promise for people who bought a Chromebook between 2024 and 2026.
MisterMunchkinabout 1 hour ago
Googlebook is an absolutely awful name. Imagine being one of the people who worked on that. You collect your 200k paycheque, you go home to your family, you have to look your children in the eyes… knowing you called it a googlebook.

Read the full thread on Hacker News →

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